This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 6 replies, has 2 voices.
Last updated by annikaN-2 1 year, 4 months ago.
Assisted by: Kor.
Author | Posts |
---|---|
June 28, 2023 at 9:22 am #13908557 | |
annikaN-2 |
Tell us what you are trying to do? I have contacted yesterday and today and got help from Kor who said if I had problem again to contact you and it's again problem. Here is the before https://wpml.org/forums/topic/get-error-when-i-install-wpml-multilingual-cms/ Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? |
June 28, 2023 at 8:49 pm #13913883 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Hi there, Thanks for contacting WPML. I'm Kor, how can I help you? |
June 29, 2023 at 5:05 am #13914663 | |
annikaN-2 |
Good morning, https://wpml.org/forums/topic/get-error-when-i-install-wpml-multilingual-cms/ Thanks, |
June 29, 2023 at 6:37 pm #13920127 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs. Your following answer will be private, which means only you and I have access to it. ✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical. |
June 30, 2023 at 6:22 pm #13925425 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I cannot see any issues here hidden link . May I know where can I see the issue? |
July 1, 2023 at 6:18 am #13926821 | |
annikaN-2 |
Good morning, Thank you, |