I tried to translate a link but it doesn't show up.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 2 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author	Posts
September 19, 2024 at 8:08 am #16196705
olivierA-13	Background of the issue: I have a text with a link "request a quote here". I translated the link (see screenshot). However, it doesn't show up in the frontend. The text is underlined but it leads to the same page again (aka no link) Symptoms: Questions:
September 19, 2024 at 8:24 am #16196924
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. Please share the page URL so I can see this string on the front end. Also, please let me know how the page is created. Do you use a page builder or custom blocks? Best regards, Osama
September 19, 2024 at 9:00 am #16197291
olivierA-13	Hi, the page is: hidden link. You can find the string in the grey box on the right. I am using the "text editor" in Elementor.
September 19, 2024 at 9:02 am #16197297
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for your reply. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama