This thread is resolved. Here is a description of the problem and solution.
Problem:
The client wants to export all translations to an Excel file and import them once translated. Additionally, the client is experiencing an error 524 due to a timeout when trying to load over 921 translations added to the translation basket, even after increasing the WP memory limit to 400M.
Solution:
To export translations to an Excel file, we recommend following the instructions provided by our colleague in a related support ticket, which can be found here: https://wpml.org/forums/topic/how-to-generate-a-clean-excel-file-for-external-translator/.
Regarding the error 524 and the translation basket issue, we have created a separate ticket to address this problem. You can follow the progress and find the solution here: https://wpml.org/forums/topic/split-how-can-i-reset-translation-basket/. Please mark the current ticket as resolved.
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us.
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This topic contains 3 replies, has 2 voices.
Last updated by 2 years, 7 months ago.
Assisted by: Mihai Apetrei.