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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wants to export all translations to an Excel file and import them once translated. Additionally, the client is experiencing an error 524 due to a timeout when trying to load over 921 translations added to the translation basket, even after increasing the WP memory limit to 400M.
Solution:
To export translations to an Excel file, we recommend following the instructions provided by our colleague in a related support ticket, which can be found here: https://wpml.org/forums/topic/how-to-generate-a-clean-excel-file-for-external-translator/.
Regarding the error 524 and the translation basket issue, we have created a separate ticket to address this problem. You can follow the progress and find the solution here: https://wpml.org/forums/topic/split-how-can-i-reset-translation-basket/. Please mark the current ticket as resolved.

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us.

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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 2 years, 7 months ago.

Assisted by: Mihai Apetrei.

Author Posts
April 11, 2022 at 7:12 pm #10998065

rokasB-4

I want to export all my translations to excel file and when translated import.
Please can you help me and tell me how to do this?

April 12, 2022 at 9:12 am #11001543

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Please take a look at my colleague's response in the ticket URL below:
https://wpml.org/forums/topic/how-to-generate-a-clean-excel-file-for-external-translator/#post-5213145

That should help in accomplishing your goal.

Kind regards,
Mihai Apetrei

April 14, 2022 at 6:25 pm #11024021
rokasB-4

Hi,
I added over 921 translations to my basket. However I am getting error 524 due to timeout. I increased WP memory limit to 400M but it still does not help to load the page. Please let me know how can I reset translation basket so I can add translations to basket in smaller batches.

New threads created by Mihai Apetrei and linked to this one are listed below:

https://wpml.org/forums/topic/split-how-can-i-reset-translation-basket/

April 18, 2022 at 9:24 am #11037617

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there and welcome back!

We can handle only one request per ticket based on our Support Policy, so, in order to save you time, I created a new ticket for you with this request here:
https://wpml.org/forums/topic/split-how-can-i-reset-translation-basket/

Please mark this current ticket as resolved.

Thank you.

Mihai