Tell us what you are trying to do?
When translating a product I can see all its images (and the option to change their names, alternative text, etc). For my purposes I will never need to change images between two languages, either its name or alternative text. But as you can see in the picture alternative_text.png the text isn't transferred to the other language and I will have to either write it again or press the copy button and I am afraid somebody will forgot too. So I would like the alternative text to be passed over the translation as happens with the image name.
Is there any documentation that you are following?
No
Is there a similar example that we can see?
Look at the image
Thanks for contacting WPML forums support. I’ll be glad to help you today.
You can set the alternative text for attachment images to copy among languages by going to WPML-> Sittings-> Custom Fields Translation section, then type “_wp_attachment_image_alt” on the search box, and set it to copy. (Kindly check that attached screenshot)
I hope this reply helps you. If you need further info, please let me know.
Sorry, you are facing this issue. I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private, which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.
As I have tested, the same issue is also on the test site you have proposed to create on your server: hidden link
Do you have access there or do you want to create an account to the live site?
Thanks for providing the access details. I've checked the test site and followed the previous steps, and it worked correctly. (Kindly check the attached screenshot)
I am afraid that the issue is not resolved.
I did what you have suggested but as I go to the translated media I still see that the alternative text is empty.
I also went to Settings > Media translation and pressed Start (see image) but again nothing changed.
Could you please try to set “_wp_attachment_image_alt” to "Don't translate" and try again?
I've tried this on the test site and uploaded two photos, and the values of alternative texts were displayed like the values of the image title. (Kindly check the attached screenshot)
Here is the post I've created. Kindly try to translate it to see the alt values.
(hidden link)
I think I found what it might be the problem. I am using «Format Media Titles» plugin in order to automatically fill the media title and alt text from media file name. Now I deactivated this plugin and I enable the «Image Attributes Pro» in its position (which does the same thing) and now it works.
