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This topic contains 5 replies, has 2 voices.

Last updated by Andrey 3 months, 2 weeks ago.

Assisted by: Andrey.

Author Posts
July 31, 2024 at 9:47 pm #16026962

rolandR-9

Background of the issue:
I am trying to use DeepL for automatic translation in WPML, but it is not available in the Sort automatic translation engines section. Here is the link to the page where the issue can be seen: hidden link

Symptoms:
Only Microsoft is available as an automatic translation engine; DeepL is missing.

Questions:
Why is DeepL not available in the Sort automatic translation engines section?
How can I enable or add DeepL as an automatic translation engine in WPML?

July 31, 2024 at 10:13 pm #16027102

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

Could you please recheck it? It should be resolved now.

August 1, 2024 at 6:53 am #16027796

rolandR-9

No, it's still only Microsoft.

August 1, 2024 at 7:29 am #16027945

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I have adjusted the settings. Could you please check one more time?

August 1, 2024 at 8:04 am #16028074
rolandR-9

Yes, it's okay now but I've found a much bigger issue: when I try to modify the already translated texts in advanced translation editor, a white screen appears and I cannot do anything (I mean within the browser). After moving from that page, the already translated text's formatting collapses.

New threads created by Andrey and linked to this one are listed below:

https://wpml.org/forums/topic/split-in-advanced-translation-editor-a-white-screen-appear/

August 1, 2024 at 9:04 am #16028554

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I'm glad to hear that it now works. As the original issue is resolved, I have created a ticket for your new question. By doing so, other users with similar questions can easily find the solution on the forum.

I will respond here: https://wpml.org/forums/topic/split-in-advanced-translation-editor-a-white-screen-appear/