This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Exception
This topic contains 5 replies, has 2 voices.
Last updated by Dražen 7 months ago.
Assisted by: Dražen.
Author | Posts |
---|---|
May 20, 2024 at 9:04 am #15644321 | |
artakG |
The website hosting has not been paid and the live website has been lost. The website backup was old, and the wpml plugin was not yet installed. But after restoring from the backup, when I install the new wpml plugin, the plugin is not accepting the registration key and is giving the following error: "Unable to register: Site key not matching". The plugin's renewal has been transferred. |
May 20, 2024 at 9:41 am #15644512 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I have shared this case with our system team so they can check further. I will update you when I have some news. Regards, |
May 21, 2024 at 6:34 am #15647982 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks, our team is checking I will update when I have some news. Regards, |
May 21, 2024 at 10:01 am #15649492 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, please share admin access to the safe box below so we can log in and check again. Also please remove the www version from your WPML.org account, you have 2 URLs registered, one with www and one without, they are not the same. I see your website URL is without www, so that one is correct. Regards, |
May 21, 2024 at 11:28 am #15650155 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I just checked and I can see the website is registered normally and it works fine. Please check and confirm. Regards, |
May 21, 2024 at 11:56 am #15650255 | |
artakG |
I have already seen that it works. Thank you very much. Please tell me which registration key it worked with, so that I can make the payment transfer. And what was the problem? |
May 21, 2024 at 7:32 pm #15652525 | |
artakG |
Thank you! |