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Supporter timezone: Europe/Zagreb (GMT+01:00)

This topic contains 2 replies, has 2 voices.

Last updated by Dražen 1 year, 5 months ago.

Assisted by: Dražen.

Author Posts
August 28, 2023 at 4:40 pm #14302513

derekD-3

Tell us what you are trying to do? We are getting multiple errors on the site (to many to list) due to us being new to WPML. We would like for someone to QC the site to make sure WPML and the pages are setup correct. Is this something you do or do we have to hire a developer?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

August 28, 2023 at 4:41 pm #14302517

derekD-3

We are getting multiple errors on the site (to many to list) due to us being new to WPML. We would like for someone to QC the site to make sure WPML and the pages are setup correct. Is this something you do or do we have to hire a developer?

August 29, 2023 at 6:58 am #14304201

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

we do not provide QC from our side, but we provide technical support and if you are getting some error related to WPML, we would be glad to help out and see how and why it happens.

- https://wpml.org/purchase/support-policy/

If you wish to proceed please follow the next steps:

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) Please create a staging site where you/we can do a few debugging tests.

Regards,
Drazen

The topic ‘[Closed] Looking for support to QC the installation of WPML on our site.’ is closed to new replies.