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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 4 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 3 months ago.

Assisted by: Osama Mersal.

Author Posts
October 30, 2023 at 6:45 am #14688333

Rob Kroos

On the homepage and in the header section when I make changes in the content or design, both are being processed by WPML. Now I have repeat all the changes in all different languages within the wordpress editor.

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October 30, 2023 at 9:45 am #14689711

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Would you please elaborate more on the issue to help me understand it better?

It would be very helpful if you could share screenshots or a screen-recorded video while reproducing the issue.

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me a lot of information about how your site is configured.

Best regards,
Osama

October 30, 2023 at 10:03 am #14689797

Rob Kroos

When I add new content to the homepage the content should be translated automatically and the design changes should automatically be processed on all language pages. When I add content and go to the manual wpml editor the content has been translated correctly, however when I update, the translations do not appear on the live website. In all languages the content is shown in the main language.

When I make changes in the design, the changes do show on the main language page but not on the translated pages. I have to manually go to the editor in all different languages to make the same design changes there.

October 30, 2023 at 10:04 am #14689803

Rob Kroos

PS

This is only on one page, on all other pages wpml work correctly.

October 30, 2023 at 10:13 am #14689827

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

The topic ‘[Closed] On some pages both translation and changes page design do not work’ is closed to new replies.