Product sitemaps return 404 error

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	-	-
16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	-	-

Supporter timezone: Asia/Jerusalem (GMT+02:00)

Tagged: Documentation request

This topic contains 8 replies, has 0 voices.

Last updated by Itamar 4 days, 2 hours ago.

Assisted by: Itamar.

Author	Posts
January 4, 2026 at 12:26 pm #17702207
vadimP	I recently spoke with Shekhar Bhandari but I can not find this ticket in my list anymore. He helped us to get Models data type into sitemaps. Now we are having same problem, when WooCommerce products are missing from sitemaps Original language - hidden link German language - hidden link Product translations are working fine hidden link hidden link Can you please help us to get translated pages to the sitemap?
January 4, 2026 at 4:39 pm #17702359
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, This is the ticket with my colleague Shekhar you are looking for: https://wpml.org/forums/topic/wpml-sitemaps-opens-as-404/. If the same advice does not help in this specific case, please let me have access to your site. I'm enabling a private message for the following reply. Also, if needed, please allow me to take a copy of your site. For this, I must install a plugin like Duplicator or All-in-One Migration. Please let me know if you agree. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please back up the site files and database before providing us access. -- -- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.-- Regards, Itamar.
January 5, 2026 at 3:38 pm #17704546
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, and thanks for the access details. Of course, translating all the products into other languages is a good option. However, if it is a big expense for you (40,000 products x 11 languages), you can also consider duplicating the product into the other languages. Please read the following guide about duplicating content. https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content. Regards, Itamar.
January 8, 2026 at 11:04 am #17712576
vadimP	I have created duplicates for 3 products to English, but these products don't appear in sitemaps. All three products are in stock. One product is with status draft, other two are with status published.
January 11, 2026 at 6:24 pm #17719626
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, When I click the 'Translate independently' button on each of those duplicated English products, they show in the sitemap: hidden link. Please also see the attached screenshots. I suggest that you consider this option as a solution to the problem. Otherwise, we suspect a collision with the theme or another plugin might cause this problem. If possible, get your site into a minimum environment, switching to a default WordPress theme like TwentyTwenty-Four and activating only WPML, Strings Translation, WCML, WPML SEO, WooCommerce, and Rank Math. First, check whether the problem persists when only the theme is switched to TwentyTwenty-Four (for example). If it persists, deactivate all plugins except WPML and its add-ons, Rank Math, and WooCommerce without any extensions. Then, please check if the problem persists. If it does not persist, start by activating the plugins individually and checking when the issue comes back, then report to me which plugin was the culprit. ** Important! Please make a full site backup (files and DB) before you proceed with those steps * If your site is live, you might want to try those procedures in a staging environment or a snapshot of your site on your local server or another server. *** Regards, Itamar.
January 13, 2026 at 10:16 am #17724439
vadimP	Thank you, We just checked the sitemap and currently we see only link to shop hidden link
January 13, 2026 at 8:50 pm #17727355
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, That is weird, the links were there when I tried it. Have you had the chance to try the minimum environment proceedure I suggested? Regards, Itamar.
January 14, 2026 at 12:17 pm #17729190
vadimP	The site is extremely complex and putting that into another env would render all our tests useless as we will need to have at least another domain to run sitemap tests. We are OK with running some tests on prod. Do you have other ideas how to mass-add products to the sitemap?
January 14, 2026 at 8:18 pm #17731208
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, The next thing I can suggest is the following. 1. Take a backup of your site in case something goes wrong. 2. Update WordPress to its latest version 6.9. 3. Update Rank Math and WooCommerce to their latest versions. 4. Deactivate and disable all the caching on your site. 5. Check if the problem persists. ** Important! Please make a full site backup (files and DB) before you proceed with those steps** Please tell me how it goes. Regards, Itamar.