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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are developing a site using GeneratePress blocks in the Gutenberg editor and encountering issues while creating a list. The translation process mixes the strong tag, leading to a design break.
Solution:
We recommend creating a new test page and translating it to see if the markers are added correctly. This step will help determine if the issue is related to the page's size or another factor.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should these steps not provide a resolution, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 3 replies, has 1 voice.

Last updated by ericH-23 3 weeks, 5 days ago.

Assisted by: Osama Mersal.

Author Posts
March 8, 2025 at 8:57 pm #16792035

ericH-23

Background of the issue:
I am developing a site and using GeneratePress blocks in the Gutenberg editor. I am trying to create a list, but the translation process is causing issues.

Symptoms:
The translation mixes the strong tag, leading to a design break.

Questions:

March 9, 2025 at 12:47 am #16792225

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

You need to make sure to set the HTML markers identically on the translated segments.

Mark the complete title with the mouse, then click the marker.

This usually should solve this issue. In case it does not, please send us a screenshot of the affected segment inside the Advanced Translation Editor.

Also, it would be good to know how the HTML markup looks on the original content.

Please also add a link to a page on which we can see the issue.

Best regards
Andreas

March 9, 2025 at 8:24 pm #16793566

ericH-23

Hi Andreas,

I'm not quite sure what you mean. In the WPML translator, everything looks fine. However, when I switch to the WordPress editor, I can manually correct the wrong entries. The problem is that there are too many—some of the 288 entries are incorrect, especially in French, but not only there.

How can I ensure that everything stays correct and that there are no further design errors when I make changes and the translations are updated? I need this to be reliable. Is there a solution for this? I read something elsewhere about using an XML structure in a similar context.

Thanks and best regards,
Eric

textblock with br and first line strong.png
Bildschirmfoto 2025-03-09 um 21.32.30.png
March 9, 2025 at 8:42 pm #16793663

ericH-23

The links I can give you with private ticket, thanks

March 10, 2025 at 5:06 am #16794182

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I'm Osama from WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please back up your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

March 13, 2025 at 2:28 am #16809653

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi Eric,

Thanks for the access details. I checked the mentioned page and found that the markers were incorrectly added. (Kindly check the attached screenshot)

This issue might be caused by the page's size. To make sure, please create a new test page and translate it to check if the markers will be added correctly.

Best regards,
Osama

2025-03-13_04-23-34.png
March 13, 2025 at 9:41 pm #16813781

ericH-23

Hi,

Thanks! I’ve now accepted this and updated the design in 288 categories, changing it from strong to container. Everything is working well now.

Thanks again!
Best regards,
Eric