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Last updated by Andrey 1 year, 2 months ago.

Assisted by: Andrey.

Author Posts
October 19, 2023 at 10:15 am #14613631

Luca

I've created a staging site, registered in wpml.org, but i'm not able to download the plugin.
In the Commercial tab of the plugin, wpml results "registered"

Screenshot 2023-10-19 alle 12.10.36.png
October 19, 2023 at 10:19 pm #14619435

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Can you try to generate a new site and register your site again? You can follow this article: https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/#what-if-the-notice-still-appears-after-moving-to-production

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us:
http://wpml.org/faq/provide-debug-information-faster-support/