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Supporter timezone: Asia/Karachi (GMT+05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 7 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
July 6, 2023 at 1:11 pm

leonidasI

It's 2 languages English and Greeek
English language single product page working fine, but Greek language single product page not working properly.
Issue is Greek language single product page all product images not showing.
For the selected color 4 images available in but not showing, I have already translated all products WPML plugin but Greek language single product page not working properly.

Example product url : hidden link

check screenshot Red box english language , and green box Greek

July 6, 2023 at 1:55 pm
July 7, 2023 at 11:41 am #13967659

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support, I am assigned this ticket and 'll try my best to help you on the matter.

I've tried some synchronization options in WPML and WCML without any luck. While, everything seems to be fine in the wp-admin.

However, I see there are several plugins needing an update specially WPML, WooCommerce and Elementor related. Although you mentioned you are not using an elementor template for this but there are header and footer templates in use. So practically, it may have an impact.

!! Remember to take full backup of your site and database before updating the plugins.

Once updated, please try and check again by editing the product in default language like adding a word or two to the product description, save and update the translation.

If this still doesn't work, try the followings:

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Deactivate all plugins except WPML's, WooCommerce and Elementor.
- Switch to a standard theme.
- Check if issue is still there.

Please let me know how it goes and also allow me to try the same or more for further investigation with minimal setup.

Regards.

July 7, 2023 at 11:46 am #13967673

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Additionally, please also fix WP Memory Limit. WPML requires a memory limit of at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

July 10, 2023 at 9:52 am #13976349

leonidasI

Hello Waqas,

Ok First I will download website backup and DB backup, then I will connect with you.

July 10, 2023 at 10:06 am #13976529

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, take your time and let me know when you're ready and are done with the previously mentioned steps.

The topic ‘[Closed] variation images not working properly’ is closed to new replies.