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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where switching from English to French on their WPML-configured subdomain site results in a long, encrypted URL.
Solution:
We explained that this behavior is expected when using different domains for each language. This occurs because WPML passes session data between the languages to maintain the same user session across the different domains. We recommended reviewing our documentation on passing session data between languages in domains for more information.

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket. You can reach out to us on the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Marcel 1 year, 3 months ago.

Assisted by: Marcel.

Author Posts
April 11, 2024 at 3:36 pm #15510170

nasehP

Hi
I settup WPML with subdomain.
When i switch from english to french the french subdomain displays a long url encrypted

I need a support to fix it.

English > hidden link
French > hidden link

April 11, 2024 at 4:10 pm #15510408

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

this is expected, please see https://wpml.org/documentation/getting-started-guide/language-setup/passing-session-data-between-languages-in-domains/.

Best Regards
Marcel