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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is inquiring if the WPML AI Translation service supports translating content directly from Spanish to Portuguese, as previously, non-English to non-English translations were not supported.
Solution:
We confirmed that WPML AI currently does not support direct translation from Spanish to Portuguese. However, other translation engines integrated with WPML can perform this translation. We recommended checking the supported languages by the WPML AI translation engine through the following links:

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 5 replies, has 0 voices.

Last updated by Carlos Rojas 3 months ago.

Assisted by: Carlos Rojas.

Author Posts
May 9, 2025 at 9:21 am #17015529

victorL

Background of the issue:
I am trying to use the WPML AI Translation service to translate content from Spanish to Portuguese. Previously, I was informed that 'non-English to non-English' translations were not supported.

Symptoms:
No specific issue or error message mentioned.

Questions:
Is 'non-English to non-English' translation supported now?
Is there any plan to support 'non-English to non-English' translation in the near future?

May 9, 2025 at 9:53 am #17015719

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

Please refer to this table: hidden link which shows the supported languages by the translation engine.

Regards,
Carlos

May 9, 2025 at 10:09 am #17015807

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi again,

Please also notice the language pairs supported specifically by WPML AI in https://wpml.org/announcements/2024/08/introducing-wpml-ai-superior-translation-engine-for-wordpress/ -> Section 'Currently Supported Languages'

Best regards!

May 9, 2025 at 10:20 am #17015892

victorL

To be concrete, the url display this.

----------
"WPML AI currently supports translating content from English to German, Spanish, French, Portuguese (both, Brazilian and Portuguese variants), and Italian.

It is also possible to translate from these languages to English.

We’re already working on adding more language pairs.
--------

So, I assume that translation from SPANISH to PORTUGUESSE is not working yet in WPML AI.

Am I correct?
Can you confirm please?

wpml_image.png
May 9, 2025 at 10:25 am #17015931

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Yes, you are correct.

However, with the other translation engines you can automatically translate from ES to PT

May 9, 2025 at 10:32 am #17015965

victorL

OK. Thank you.

May 9, 2025 at 10:35 am #17015968

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

You are welcome.

Please don't hesitate to contact us if you need our help in the future with WPML.
Have an excellent day!