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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 2 voices.

Last updated by Kor 1 year, 9 months ago.

Assisted by: Kor.

Author Posts
March 7, 2023 at 10:42 am #13188285

andreasG-76

Hi, I have the WpResidence Theme, and the last weeks i must login every 3 days and re enter the values to the advance search to greek, becose they retern to english.

I contact the theme support and they say that they cant do something and probably is an WPML problem.
Can you solve this?

Thanks in advance

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March 8, 2023 at 1:01 pm #13199195

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

Have you tried translating the Strings using the String Translations? https://wpml.org/documentation/getting-started-guide/string-translation/

If it's not there, please try scanning the theme as explained here https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scanning-the-theme-and-plugins and see if you're able to target the string.

Let me know how it goes.

Thanks!

Kor

March 10, 2023 at 8:42 am #13214645

andreasG-76

Hi Kor
Yes they are in strings, if you see older ticket you will find that i hade problem with this strings becoese they were dropdowns.
The question is why they turn to English since theyr first language is Greek.
Thanks in advance

March 10, 2023 at 9:42 am #13215365

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Thanks!

Kor

The topic ‘[Closed] WpResidence Advance search resets to english language’ is closed to new replies.