I’m able to replicate the issue when attempting to translate content into French or Spanish. It’s unclear what the problem is at this point, but could you please increase the WP Memory limit as detailed here: hidden link ? Once that’s done, I can retest the issue and escalate it to our 2nd Tier Support for further investigation.
I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To guide you further, please adhere to these instructions:
1. View the Duplicator instructions video: hidden link
3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.
Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.
Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
I can replicate this on my dev site and I will escalate this further to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.
Sorry for the delays on this one. I have feedback from our 2nd Tier Support and I'm troubleshooting the site in my local installation. I will come back to you shortly.
Thank you for your patience. I apologize for the delays. I’ve forwarded this back to our 2nd Tier Support for further investigation, as there are no error logs and it might be related to the server database. I’ll get back to you once I have more information.
