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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 6 replies, has 2 voices.

Last updated by mohamed-amineA 11 months, 1 week ago.

Assisted by: Waqas Bin Hasan.

Author Posts
November 28, 2023 at 2:23 pm #14940865
mohamed-amineA

Hello;

I have two Issues:

1-When I change the language on checkout page, I lost the booking.
2-When I change the language on the Tour page (Even it's translated), I can't book, it means the date picker is disabled.

Check the loom video to have more information.
hidden link

Here's the page:
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Best Regards.
Amine.

New threads created by Waqas Bin Hasan and linked to this one are listed below:

https://wpml.org/forums/topic/split-booking-translation/

November 29, 2023 at 6:09 am #14946227

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Amine,

Thank you for contacting the support.

As per our forum policy we can handle only one issue per ticket. So in this ticket I'll be dealing with #1 (the checkout problem). While for the other issue (#2 Booking Translation), I've split it into https://wpml.org/forums/topic/split-booking-translation/ and 'll follow up via that ticket.

For the checkout problem, before proceeding further, may I ask you to try the following?

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

- Update WPML to the latest version.
- Make sure that the checkout page is translated to all languages (100% completed).
- Deactivate all plugins except WPML and the most necessary one to enable booking/checkout and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023).

Please let me know and I'll try my best to help you further on the matter.

Regards.

November 30, 2023 at 7:33 am #14958727

mohamed-amineA

Hello Waqas;
Thanks for your answers.

I have an other issues on other plugins, once I fixe them, I do what you suggested.

Best regards.
Amine.

December 1, 2023 at 5:28 am #14968721

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, please take your time.

December 4, 2023 at 7:55 am #14982591

mohamed-amineA

Hello

I still need help, please don't close the ticket.

Best regards.
Amine.

December 4, 2023 at 12:37 pm #14986773

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, no problem.

December 6, 2023 at 11:04 am #15006821

mohamed-amineA

Thanks.

The topic ‘[Closed] Booking Translation and Checkout.’ is closed to new replies.