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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing 404 errors with resumes when the Tax Exception plugin for WooCommerce is enabled, and the errors disappear when the plugin is disabled.
Solution:
We recommend trying to switch the language settings and then adjusting the permalink settings in your WordPress dashboard. After making these changes, save the settings again. This approach helped resolve similar issues in our tests, even with the Tax Exception plugin activated.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 3 replies, has 0 voices.

Last updated by ericH-23 1 week, 6 days ago.

Assisted by: Marcel.

Author Posts
December 16, 2024 at 9:28 am #16516372

ericH-23

Hi,

It could be, that I found the reason for the 404 error of the resumes.

I added in the sandbox Woocommerce and the plugin hidden link.

Please go to hidden link

Here you can enable / disable the plugin and here it is shown:
1) enabled - 404 error with resumes
2) disabled - working well

Please see the attached screenshot.

Is it possible to check this or shall I first contact the support of Relywp?

Thanks, kind regards
Eric

December 17, 2024 at 9:07 am #16520431

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Eric,

I couldn’t replicate the issue. I used our previous example here: hidden link">Test Link, switched the language to German, and everything worked fine, even with the Tax Exception plugin activated.

I did encounter 404 errors initially, but they disappeared after switching the permalink settings and saving them again.

It seems the plugin on your live site might not be causing the 404 errors directly but could be preventing you from applying the workaround.

Let me know if you need further assistance!

Best regards,
Marcel

December 20, 2024 at 2:56 pm #16534691

ericH-23

Hi,
You are right! I changed the tax exemption plugin by other reasons and the error had nothing to directly with the old tax plugin. I will check my site further.
Kind regards
Eric

December 20, 2024 at 3:50 pm #16534856

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Eric,

thanks for the info!

Best Regards,
Marcel

December 20, 2024 at 5:30 pm #16535102

ericH-23

Hi Marcel,
After deleting the old Tax Exemption plugin I made further test and it seems, the error is gone. So we can close this ticket. If the error comes back, I have to check it further and would make a new ticket, if I have results. I cannot believe it at the moment, but it works (at the moment?).
Thanks so far, all the best
Eric