Conflict between new and old sections

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This topic contains 7 replies, has 2 voices.

Last updated by Wannes 1 year, 7 months ago.

Assisted by: Bruno Kos.

Author	Posts
July 3, 2023 at 2:32 pm #13933841
Wannes	Hello. My default language is NL. I added a new section and deleted an on old one When updating the translations it seems as if the sections are no longer matched correctly. Please se screenshots for reference. 1. hidden link - sectie 'klanten' is new - bg color of column is not copied to other languages 2. hidden link A & B: content has been added but is not displayed in the frontend C: Name of the section I have similar problems in all languages, but maybe one xample is already enough. Thanks for your support
July 4, 2023 at 6:48 am #13937317
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Thank you for contacting WPML support! Can you tell me which mode are you using for https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/expert-translation-option/#setting-field-translation-preferences and which preferences are set for these fields in question? Also is the translation marked as 100% complete in translation editor? Regards, Bruno Kos
July 4, 2023 at 7:00 am #13937371
Wannes	Hello, I use the regular WPML translation editor. And yes the translation is marked as complete. What do you mean by preferences? Regards, Jennifer
July 4, 2023 at 12:19 pm #13941103
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I mean this - https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/recommended-custom-fields-translation-preferences-for-acf-and-wpml/ If you are using Expert mode for ACF field Groups (https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/#selecting-a-translation-option), then you have an option to set translation preferences for each of the fields. Are you using an Expert mode?
July 4, 2023 at 12:30 pm #13941167
Wannes	No I'm not using expert mode. And the preferences have been set yes. I'm under the impression that once I delete a section (created through custom fields) in the default language. Ander after that add a new section. The deleted and new sections in the translations get mixed up aka mapped incorrectly as you can see in the screenshots I sent earlier. Any idea what might be causing this?
July 5, 2023 at 6:30 am #13945735
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials. Regards, Bruno Kos
July 5, 2023 at 7:55 am #13946657
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	On hidden link, for such fields (flexible content) it should be either copy or copy-once. https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/recommended-custom-fields-translation-preferences-for-acf-and-wpml/#layout-fields Does it help if you set this to "copy" and then update the original page and the translation?