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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to custom translate some words on your website, but the translations are not appearing on the live site even after a day.
Solution:
We have identified that the issue might be related to server restrictions. We recommend contacting your server provider to clear the cache and check for any restrictions that might be blocking the site. Additionally, it is important to request that your server provider adds the following domains to the whitelist:

  • wpml.org
  • cdn.wpml.org
  • api.wpml.org
  • api.toolset.com
  • cloudfront.net

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Last updated by tessaS-6 1 week, 3 days ago.

Assisted by: Paola Mendiburu.

Author Posts
December 10, 2024 at 8:45 am

tessaS-6

Background of the issue:
I am trying to custom translate some words on the front of my site, hidden link. I used the 'Edit Translation' button to change some words and clicked on 'Complete translation'.

Symptoms:
The custom translations are not showing on the real site even after waiting a day.

Questions:
How can I costum translate so it wil work?

December 10, 2024 at 10:07 am
December 10, 2024 at 4:03 pm
December 13, 2024 at 7:29 am #16510018

tessaS-6

Hello, sadly it's still not working, can some one help me again with it?

Scherm­afbeelding 2024-12-13 om 08.28.43.png
Scherm­afbeelding 2024-12-13 om 08.28.09.png
December 13, 2024 at 8:22 am #16510308

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Please complete the migration as I showed you in my previous answer:
https://wpml.org/forums/topic/custom-translation-is-not-working/#post-16499543

December 13, 2024 at 10:05 am #16510702

tessaS-6

Ah nice, im sorry I just see it now! I finished the migration!

Scherm­afbeelding 2024-12-13 om 11.04.57.png
December 13, 2024 at 2:18 pm #16511656

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Thank you.

On the migrated site it is working, you can enter with your credentials in this link:
hidden link

On your site everytime I send a page to translation and try to edit translation I see that the site is blocked by our server.

Please contact your server to clear cache and to check id there is any restriction.

Also add to the whitelist the following domains:
wpml.org
cdn.wpml.org
api.wpml.org
api.toolset.com
cloudfront.net

December 18, 2024 at 11:53 am #16525663

tessaS-6

Hello
Thanks, the server company turned down the mod security for that and now its working!

Kind Regards Tessa Spijker