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This topic contains 4 replies, has 0 voices.

Last updated by Carlos Rojas 1 hour, 5 minutes ago.

Assisted by: Carlos Rojas.

Author Posts
July 14, 2025 at 10:29 pm #17235758

sandra-vivianaR

Background of the issue:
I'm trying to delete the English language from the site because translation didn't work with Elementor. We attempted to fix it for several days, but now we want to remove the language from the database. The issue can be seen at hidden link.

Symptoms:
When I try to delete the English language, it loads infinitely and never deletes it.

Questions:
Why does deleting the English language result in an infinite loading issue?
How can I successfully delete a language from the database?

July 15, 2025 at 9:46 am #17237064

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

Can you tell me if you have followed the steps described in this link? https://wpml.org/faq/how-to-completely-remove-a-language-from-your-site/

Note: We can continue in Spanish 🙂

Regards,
Carlos

July 15, 2025 at 5:42 pm #17239147

sandra-vivianaR

Correcto. Hemos seguido esos pasos. El problema que describo esta en el paso 3 "Once the page reloads, a table will appear. Click the X icon to delete all translations."

July 16, 2025 at 8:26 am #17240609

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Muchas gracias por su respuesta!

En este caso le pido que comparta las credenciales de acceso al sitio en su próximo mensaje que he establecido como privado.

Por favor confirma que has creado una copia de seguridad del sitio completo que puedas restaurar en caso de ser necesario.

Quedo a la espera de tu respuesta.

July 17, 2025 at 8:26 am #17244429

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Muchas gracias por compartir las credenciales solicitadas.

Ya he eliminado el idioma Ingles y su contenido. Hay algo más en lo que pueda ayudarte?