[Resolved] Header logo translation (Astra Theme)

While one of my teammates takes care of your ticket, I will provide you with the first debugging steps.

Have you searched in the Translate texts in admin screens, but for example, for header-logo or by the logo image link?

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Hi there.

I'm happy to jump in and help you get this fixed as soon as possible.

1. Can you please send me the URL or name of the image/media file that you want to use for the other logo?

2. I would like to kindly request temporary access (wp-admin and FTP) to your site so that I can thoroughly examine the issue. The necessary fields can be found below the comment area. When you log in to leave your next reply, please be assured that the information you enter is private and will only be visible to you and me.

Our Debugging Procedures

I will thoroughly review various settings in the backend to determine if the issue can be resolved. While I will not make changes that affect the live site, it is still advisable to back up the site before granting us access. Should further debugging be necessary, I will create a duplicate and work in a separate, local development environment to avoid any impact on the live site.

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IMPORTANT

- Prior to granting us access, please ensure that the site files and database are backed up.

If you do not see the wp-admin/FTP fields, please refrain from posting your website details as they will be made public. Kindly request me to enable the private box if you do not see the required wp-admin/FTP fields. You can find the private box by following this link: hidden link

I will await your response.

Kind regards,
Mihai Apetrei