How to stop the Translation?

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to stop the automatic translation process, but despite having it disabled, the translation continues. The client also noted that these items do not appear in the jobs tab.
Solution:
If you're experiencing issues with stopping automatic translation in WPML, we recommend checking the following resources for guidance:

Additionally, if you see a notice related to automatic translation that doesn't disappear, this might be due to a known issue. Please follow the steps outlined in this existing ticket to resolve the problem.

If the solution provided here is outdated or does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

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Tagged: Exception

This topic contains 5 replies, has 1 voice.

Last updated by Mihai Apetrei 1 month, 1 week ago.

Assisted by: Mihai Apetrei.

Author	Posts
January 27, 2025 at 11:23 am #16637305
hagenD	Background of the issue: I am trying to stop translation immediately. Link to a page where the issue can be seen: hidden link Symptoms: I expected to see how I can stop it, but instead, I got the same page: hidden link Questions: How can I stop the translation?
January 27, 2025 at 11:24 am #16637371
hagenD	how to stop this?
January 27, 2025 at 11:57 am #16637498
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. Please take a look over the following two tickets: - https://wpml.org/forums/topic/how-to-stop-auto-translation/ - https://wpml.org/forums/topic/disable-cancel-automatic-translation/ I think my colleague's recommendations will help you cancel the automatic translation process quickly. Please let me know how things go. Mihai Apetrei
January 27, 2025 at 1:42 pm #16638174
hagenD	but automatic translation is already disabled and was before.
January 27, 2025 at 1:45 pm #16638186
hagenD	these also to not appear in the jobs tab.
January 27, 2025 at 10:11 pm #16639396
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there, and thank you for the update. After some more investigation, it seems that the notice that you are seeing is related to a known issue that our developers are aware of, and following the steps mentioned in this existing ticket should help you get this resolved. Please let me know how that goes and if it resolves the issue. I will be waiting to hear from you.