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This topic contains 4 replies, has 2 voices.

Last updated by kevinK-58 1 year, 12 months ago.

Assisted by: Osama Mersal.

Author Posts
January 30, 2023 at 10:20 am #12920195

kevinK-58

Tell us what you are trying to do?
After an update suddenly the language switcher doesn't show up anymore. So i delete the old one and try to create a new one. But now i cant apply the menu anymore in the section Languages >> add new language swicther>> Choose a menu.

If i try to click on a menu it doesnt work.

Check the image.

What is the link to your site?
hidden link

Schermafbeelding 2023-01-30 om 11.16.55.png
Schermafbeelding 2023-01-30 om 11.14.12.png
January 30, 2023 at 10:31 am #12920447

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Could you please go to Appearance-> Menus and resave your menu? After that, please try to add the language switcher.

If that didn't help, please create a new test menu and try to add the language switcher to it. Kindly let me know if the issue persists with the newly created menu.

Best regards,
Osama

January 30, 2023 at 10:55 am #12920717

kevinK-58

Thanks Osama for your quick answer.

But i tried what you suggested but is doens't work.

January 30, 2023 at 10:59 am #12920753

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Could you please the following steps?

1- Go to WPML-> Support-> Troubleshooting
2- Run the functions one by one (Kindly check this )
3- Clear the site's cache
4- Add the language switcher

❌ Please backup your database before performing the above steps ❌

Please let me know the result of the above steps.

Best regards,
Osama