Language keeps changing even when it shouldn't

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an issue where the French version of your home page automatically reverts to English, and after attempting a fix, the English page changes to French. The WPML plugin is not respecting the 'DO NOT TRANSLATE' option.
Solution:
We recommend ensuring you are using the WPML Advanced Translation Editor to avoid content being unintentionally overwritten when the original content is updated. As a workaround, add the following constant to your wp-config.php file:

define('WPML_TRANSLATION_AUTO_UPDATE_ENABLED', false);

Please back up your database before making any changes. For more details, visit WPML Errata.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Exception, Known issue

This topic contains 1 reply, has 0 voices.

Last updated by Andrey 2 weeks, 2 days ago.

Assisted by: Andrey.

Author	Posts
June 17, 2025 at 12:37 pm #17142373
jeromeL-18	Background of the issue: I am trying to get support for an issue with the WPML plugin. I have submitted two previous tickets, but the issue remains unresolved. The French version of my home page keeps changing back to English automatically, even though automatic translation is disabled. I attempted to fix this by duplicating the French page to remove all connections and old English versions, then connected it as the new translation. Now, the English home page is automatically changing to French. The issue can be seen on this page: hidden link Symptoms: The French version of the home page changes back to English automatically, and after attempting a fix, the English home page is now automatically changing to French. The plugin is not respecting the 'DO NOT TRANSLATE' option. Reverting the Elementor revision back to English results in it automatically changing to French. Questions: Why is the plugin not respecting the 'DO NOT TRANSLATE' option? How can I stop the home page from automatically changing languages?
June 17, 2025 at 8:29 pm #17144066
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. It seems you might be editing the page without using the WPML Advanced Translation Editor. In such cases, translated content can be unintentionally overwritten when the original content is updated under some circumstances. As a workaround, please try adding the following constant to your wp-config.php file: define( 'WPML_TRANSLATION_AUTO_UPDATE_ENABLED', false ); You can find more details here: https://wpml.org/errata/page-builders-translated-content-is-overwritten-with-the-original-when-updating-the-original-post/ Please back up your database before making any changes.