This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is using website management software that lists all available updates with links to the repository, but these links don't work for WPML because it is commercial software. The client requested adding links to the WPML release notes in the WordPress repository.
Solution:
We explained that WPML uses an installer plugin embedded within WPML itself, which manages updates. This process is complex and involves WordPress hooks and our remote server that provides the updates. The links in the Dashboard -> Updates section are generated by these hooks, and the update information is fetched periodically from our site and stored in the client's database based on their subscription.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 6 months, 2 weeks ago.
Assisted by: Itamar.