Before proceeding further, may I ask you to try the following?
IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.
- Fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:
Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */
Then clear the caches and try again. If issue is still there, try following:
- Deactivate all plugins except WPML and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023).
Please let me know and I'll try my best to help you further on the matter.
I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.
Your next answer will be private, to share this information safely.
Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend. As well as, the key you're using to try with.
IMPORTANT: Please take a complete backup of the site to avoid data loss.
Then I was able to add the key into WC -> Settings -> Integration and it saved fine.
Then I removed from there and tried again in WC -> WCML -> Multicurrency -> Enabled multicurrency -> switched to Client Location and added the same key, which also was accepted and saved fine.
I then rechecked WC -> Settings -> Integration and could see the key there too.
See attached screenshots.
I think you should generate a new key and try again.
Oh sorry I mixed keys between the finance multi currency api and the maxmind api.
I tried again and it worked. Probably a caching problem (I disabled all caching systems to finish setting up a few things with wpml).
