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Supporter timezone: America/Los_Angeles (GMT-07:00)

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This topic contains 2 replies, has 2 voices.

Last updated by zinI 16 hours, 55 minutes ago.

Assisted by: Bobby.

Author Posts
October 3, 2024 at 3:10 pm #16250904

zinI

<b>Background of the issue: </b>
I'm translating Portfolio-items in 4 languages automatically with pay-as-you-go on the site hidden link. It worked fine with the pages and a lot of the portfolio-items.

<b>Symptoms: </b>
The translation process stops with the message: 'You don't have enough credits to translate automatically. Contact the website's owner to request more credits.'

<b>Questions: </b>
Why did the pay-as-you-go translation stop working?

Screencast available but didn't upload

October 3, 2024 at 5:49 pm #16251641

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

It looks like you have set a max limit of words used at 195,000 which has been reached thus stopping the pay-as-you-go functionality from charging more.

Go to WPML → Translation Management and click the Tools tab. From there you should be able to increase it.

October 3, 2024 at 9:30 pm #16252059

zinI

I dont see an option to increase it.

Schermafbeelding 2024-10-03 232958.png