Skip Navigation

Home › Support › English Support › [Closed] Promotions ID not showing up in Translated Feeds

[Closed] Promotions ID not showing up in Translated Feeds

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 -
- 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 -

Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 1 reply, has 0 voices.

Last updated by Shekhar Bhandari 4 months, 1 week ago.

Assisted by: Shekhar Bhandari.

Author Posts
December 17, 2024 at 2:10 pm #16522077

cristianS-23

Background of the issue:
I am trying to generate a feed via WPML in different languages. The English feed includes the Promotion ID, but the German feed does not. English Feed: hidden link German Feed: hidden link

Symptoms:
The feed in other languages does not have the Promotion ID field populated. I expected to see the Promotion ID in the German feed, but instead, I got no Promotion ID.

Questions:
Why is the Promotion ID not showing up in the German feed?
How can I ensure the Promotion ID is included in all language feeds?
December 18, 2024 at 5:28 am #16524083

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Thank you for reaching out to WPML support. I’m happy to assist you with this issue.

Could you confirm how the promotion ID is stored in the WordPress backend? Is it a custom field? Additionally, please check if the translated product has the promotion ID in the backend.

If it is a custom field, I recommend setting it to "Copy" under **WPML -> Settings -> Custom Field Settings**. After making this change, update the products in both languages to see if it resolves the issue.

For more details, you can refer to this guide: https://wpml.org/documentation/getting-started-guide/translating-custom-fields/.

I look forward to your response.

Thank you!

The topic ‘[Closed] Promotions ID not showing up in Translated Feeds’ is closed to new replies.