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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have been charged $82.59 on a credit card but cannot find the receipt in your account and need to confirm the email associated with this receipt.
Solution:
If you're experiencing this issue, we recommend visiting https://wpml.org/faq/getting-your-tax-invoice-after-buying-wpml/ to locate your Automatic Translation invoices. If you still can't find the specific invoice, please contact us https://wpml.org/home/contact-us/contact-form/, and we will assist you.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve your issue, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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Last updated by Andrey 1 month, 3 weeks ago.

Assisted by: Andrey.

Author Posts
December 18, 2025 at 6:53 pm #17676138
December 18, 2025 at 10:29 pm #17676289

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

To locate your Automatic Translation invoices, please visit:
https://wpml.org/faq/getting-your-tax-invoice-after-buying-wpml/

If you’re unable to find the specific invoice, please write to hello@wpml.org, and our team will assist you.