Background of the issue:
I'm encountering an issue with the ReHub theme where the review criteria, specifically those using the 'review with blocks' template, do not appear on translated pages. These criteria are not visible in the WPML translation interface, which results in products lacking ratings in other languages. This problem is specifically with 'review box' block and 'Review Heading' blocks. Both aren't 'translatable' in WPML translation editor's interface. The first one (Review box) is simply not copied. It is, but it doesn't contain the criterias or the review settled up in first language. The second, 'Review Headings' are 'copied' when WPML creates a new page for a language, but they don't appear in translation editor. I've ensured that all my plugins, including WPML and related extensions, are up to date. The site is not accessible publicly. The site URL is hidden link.
Symptoms:
Review criteria using the 'review with blocks' template do not appear on translated pages and not visible in the WPML translation interface. Additionally, review headings blocks are still in main language.
Questions:
Could you please provide guidance on how to resolve this issue so that the review criteria are correctly displayed and translatable as well as the review headings?
We kindly request our valued users to create one topic per issue and wait for the resolution. Since I’ve already provided a response with a possible solution in your initial ticket, let’s continue the discussion there. You can consider marking this thread as resolved! 🙂
