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This topic contains 4 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 3 months ago.

Assisted by: Mohamed Sayed.

Author Posts
November 6, 2023 at 2:27 pm #14738877

alexeyK-12

Hi!
The problem is still relevant. We count on your help:)
https://wpml.org/forums/topic/21-page-languages-change-when-i-switch-between-sidebar-tabs/

Replying to the last answer hidden link : We have a paid theme and paid plugins. We cannot reproduce the problem on your site. You can replicate this issue on our website.

November 8, 2023 at 7:54 am #14753203

alexeyK-12

Hi!
Can someone help us with this issue?
Thank you!

November 9, 2023 at 6:42 am #14762321

alexeyK-12

Is there anyone who can help us?

November 9, 2023 at 2:50 pm #14768605

Mohamed Sayed

Hi there,
Thanks for contacting WPML support.

First of all, sorry for the late reply due to a higher workload.

As Andrés mentioned in the other ticket, the compatibility team needs to replicate this on our testing sandbox so they can investigate it further.

I'm checking with our compatibility team again and will let you know their reply soon.

Kind regards,
Mohamed

November 13, 2023 at 1:03 am #14785159

Mohamed Sayed

Hi,

Kindly create a copy of your site and provide a link to download it. You can use the Duplicator plugin (https://wordpress.org/plugins/duplicator/).

The plugin will create a package file that you can download then upload again to Google Drive or Dropbox and share the download link in the next reply which I have marked as private. Then I will escalate the site copy to our developers to investigate the issue further.

Please check here for more details: https://wpml.org/faq/provide-supporters-copy-site/
Thanks for your cooperation.

Please also note that we may need collaboration from the authors since the integration between WPML and WPLMS is handled by them. Otherwise, our scope of support will be very limited.

Kind regards.

The topic ‘[Closed] Reopen: 21. Page languages change when I switch between sidebar tabs’ is closed to new replies.