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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 5 replies, has 2 voices.

Last updated by Kor 2 months, 1 week ago.

Assisted by: Kor.

Author Posts
August 28, 2024 at 2:27 pm #16115779

loraT

Here is a screen shot video of how I cannot edit the automatic translations and I have only white screen..

hidden link

Tell me how can I edit the translations that were already made by the automatic translator ?

Also I mentioned that the search bar at the Home Page is not translating as well

August 28, 2024 at 3:30 pm #16115998

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked the plugin files and it looks like the strings in the Yacht Search form is not translatable. You need to contact the plugin author and ask them to enable text translation as explained here https://wpml.org/documentation/support/enabling-text-translation-for-themes-not-compatible-with-wpml/

Once they have done this, you will be able to translate the strings using the String Translation.

September 2, 2024 at 2:15 pm #16132345

loraT

Hello again,

The plugin author did what you have asked for and I have manually translated 2,292 string translations but it doesn't translate them when I switch to Bulgarian. I have cleared the cache and cookies but its all the same 🙁

September 2, 2024 at 3:01 pm #16132584

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

September 5, 2024 at 2:17 pm #16145648

loraT

Hello,

Regarding the last sentence "You also mentioned this "I cannot edit the automatic translations and I have only white screen". Could you tell me a little bit more about the issue?" I have figure it out as I mentioned in on of the previous tickets that this error was cause from the Chrome browser itself, after I started working via the Safari browser there was no such problem with the "only white screen" 🙂 Its working perfectly fine after I changed the browser.

And regarding the plugin author I have cory/pasted what you have wrote me with the video recording and I am waiting for reply from them because I had nothing in common with the plugin itself and really do not get whats supposed to be done with it in order to work and be translated properly.

September 5, 2024 at 4:56 pm #16146108

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Alright then, please let me know the plugin author's feedback.

The topic ‘[Closed] search bar at the Home Page is not translating’ is closed to new replies.