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This topic contains 4 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 1 month ago.

Assisted by: Osama Mersal.

Author Posts
November 21, 2023 at 1:18 pm #14887105

dainiusV-2

Tell us what you are trying to do?
I want to make sidebar filters work in different languages.

What is the link to your site?
hidden link
hidden link

I have attached screenshots. Attributes is translated, widgets is set to show on all languages.

Screenshot 2023-11-21 151438.png
Screenshot 2023-11-21 151457.png
Screenshot 2023-11-21 151520.png
Screenshot 2023-11-21 151638.png
November 22, 2023 at 9:28 am #14894613

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please add a new widget for the translated language and check if it will appear correctly.

Also, please make sure that the categories/attributes are translated and that each translated category has at least one translated product.

Best regards,
Osama

November 22, 2023 at 10:25 am #14895609

dainiusV-2

Hello,

I have tried to add widget - sidebar not appears.

Categories and attributes is traslated. Products have translations for example:
English: hidden link
Lithuanian: hidden link

Screenshot 2023-11-22 122440.png
November 22, 2023 at 10:27 am #14895641

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

November 22, 2023 at 11:20 am #14896815

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. I activated the Astra parent theme and created new filters, which appeared correctly. (hidden link)

Please let me know if you use custom code in your child theme.

Best regards,
Osama

November 22, 2023 at 1:40 pm #14898349

dainiusV-2

I figured out that needed to update all Lithuanian language products. That's all.
Thank you!