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This topic contains 3 replies, has 3 voices.
Last updated by Dražen 1 year, 3 months ago.
Assisted by: Dražen.
Author | Posts |
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October 9, 2023 at 4:27 am #14535755 | |
raviS-7 |
When we load the primary language pages hidden link they are loading fine. But when you try to load the secondary language page hidden link it loads slower. |
October 9, 2023 at 4:37 pm #14541717 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hi, Thanks for contacting us. Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process. We have a dedicated page for performance issue, please read our official documentation in the following link and see if it helps you with the performance issue: https://wpml.org/faq/prevent-performance-issues-with-wpml/ Please give it a check and let us know if you need further assistance. |
October 17, 2023 at 4:31 am #14589659 | |
raviS-7 |
I have checked the page and we still need help |
October 17, 2023 at 6:31 am #14589935 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, 1) In order to expedite handling your support requests, can you please share WPML support debug information from your site. - To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page. More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/ Please make a backup before proceeding. 2) Install Query monitor plugin (https://wordpress.org/plugins/query-monitor/) 3) Check load time and number of queries in the top bar. Load time has "s" and queries "Q" 4) Disable all WPML plugins and check load time and the number of queries now 5) Disable all other plugins and leave active only WPML plugins, and switch to WP default theme. Check again. Please let me know how it goes and share each result with me. Thanks, |
October 26, 2023 at 3:42 pm #14672315 | |
raviS-7 |
Thanks for the help |