Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
Some translated pages or posts are redirecting to the homepage even though the translations exist.
Solution:
If you're experiencing redirects of translated pages or posts to the homepage, we recommend updating the post in the translated language. Here's how you can do it:
1. Edit the post in the translated language.
2. Click on 'Update' to save the changes.
3. Check if the post is now accessible on the frontend.

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket. You can do so by visiting the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 2 replies, has 2 voices.

Last updated by Long Nguyen 10 months, 1 week ago.

Assisted by: Long Nguyen.

Author Posts
February 21, 2024 at 6:45 am #15325343

amiM-3

Some of the translated pages/posts are redirecting to homepage even if there are translated posts available.

February 21, 2024 at 7:14 am #15325461

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Here is the forum ticket. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.

Look forward to your reply.
Thanks

February 21, 2024 at 8:21 am #15325806

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

It could be a temporary issue. I edit the post in Russian language and click on Update. Then I can access the post in the frontend as well.

Can you please recheck this?

Исследуйте Таиланд с легкостью: Услуги по аренде автомобилей - Thailandos 2024-02-21 15-20-37.jpg
February 21, 2024 at 11:11 am #15327300

amiM-3

There were other posts also with the same issue. I deleted them from the English language by editing and it worked. Not sure how they were created in English & not showing in the admin panel.