Background of the issue:
We are working on the staging version of our website and translating it from Italian to English. We are using an external translator listed under 'translation management > translators'. We obtained authorization from the translator and are sending the files using the WordPress/WPML interface and web services. A large part of the text on the website is contained in ACF fields/repeaters.
Symptoms:
The word count calculated by the translator using the XLIFF files sent via WPML web services is much higher than the words actually contained on the page. The XLIFF files contain some old revisions of the text, causing the word count discrepancy.
Questions:
Could this be a WPML bug?
How can we solve the issue of old text revisions being included in the XLIFF files?
I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To guide you further, please adhere to these instructions:
1. View the Duplicator instructions video: hidden link
3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.
Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.
Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
