the connection with the original language of the post gets lost

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing an issue where adding a translation to a blog post or page using the Gutenberg editor causes the connection with the original language of the post to be lost, resulting in it being listed as a separate post in that language.
Solution:
Updated WordPress, and plugins solved the issue.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 2 replies, has 2 voices.

Last updated by Noman 6 months, 1 week ago.

Assisted by: Noman.

Author	Posts
May 21, 2024 at 1:44 pm #15651071
vanessaS-12	hello, I noticed sometimes there is this WPML-related bug on our website, basically when a user adds a translation to a blog post / page using the Gutenberg editor, the connection with the original language of the post gets lost and it will be listed as a separate post of that language
May 22, 2024 at 7:28 am #15654347
vanessaS-12	hello, I followed exactly the steps you described and the issue is still there. I tried to add a german translation clicking the + icon (from Editor itself AND posts list as well) and I get the german post separated and not connected with the original english post. kind regards!
May 22, 2024 at 10:17 am #15656949
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for trying those steps. This issue might be due to some possible theme/plugin conflict on your site. Could you please follow the below steps and see if this resolves the issue: 1. Please take a backup of your site first for safety reasons. 2. We have recently released WPML 4.6.11, please update it to the latest version. You can update it from Plugins >> Add New page, click the Commercial tab, and then click the “Check for updates” button. Here is the screenshot for more details: https://wpml.org/wp-content/uploads/2020/04/wpml-force-plugin-update-1.png 3. Please make sure to update all outdated plugins/theme to the latest version and see if this resolves the issue. 4. If the issue persists, kindly perform the following steps to isolate the cause of the issue: - Deactivate all plugins except WPML and it’s add-ons. - Switch to the parent WordPress theme like 2023. - If the issue is gone, reactivate each plugin one by one to identify the one causing the issue. 5. If the issue still persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. Your next answer will be private which means only you and I have access to it. === Please backup your database and website === ✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important. Thank you for your cooperation
May 22, 2024 at 12:31 pm #15658244
vanessaS-12	hi, I've just updated eveything, WordPress and rest of the plugins included, and WPML 4.6.11 as well and now I can't replicate anymore the issue. I wonder if this was a bug in the WPML plugin and it got fixed in the latest WPML update. I guess we'll never know for sure. Thanks and kind regards!