It has been awhile since I created a new page on this site. I just did so a few days ago and am now looking at the WPML English language page, which has problems.
Specifically, for the creation of this new page, I used the plugin, Yoast Duplicate Post. Then I proceeded to change the content on the page and proceeded to publish it in the original French.
Upon opening the English page, the WPML interface is presenting several problems:
1) It is showing some content on the left side which corresponds to the page which was duplicated, as opposed to the new content o.0n the duplicated page.
2) Very little content is showing up on the left side - most fields are empty.
In looking at other pages, I can see that all of my WPML interfaces are broken. For example, I went to the backend of this page (hidden link) and found out that most of the content is not in the WPML interface.
I ook forward to hearing from you about what I should do.
It has been several years since I have used the WPML interface on this site. Since then, I have update WPML and many other plugins, as well as WordPress a number of times.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
I have done and saved the translation. However, I am unable to visualize the front end. I am now seeing several problems:
1) When I go to the original French page on the front end (hidden link), and switch to English, it takes me to the English translation of the page (hidden link) that I duplicated to create the above page. However, the link that is showing is different: hidden link.
2) On the backend, in the Custom Fields section, it is showing the metadata text for two pictures from from the original page that was duplicated (again, hidden link).
The page looks very good. However, the H1 needs to be centered. I did so in the WPML translation interface and saved it, but the change in not showing up on the front end.
However, I just made a change on the French page and then went to put that into the translation, but those fields are not showing up (even though they were there before). One of the two fields in questions has this in French: "<Notre histoire". It is near the bottum of the page.
