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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to translate donation forms created with GiveWP using WPML on a website where the default language is Greek and wants to translate these into English.
Solution:
We recommend creating a new form in English manually. Please follow the detailed guide provided by GiveWP on how to translate forms using WPML, which can be found here: Translating GiveWP with WPML.
Additionally, be aware of a known issue that might affect the translation process, detailed here: Give Donation Fatal Error.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 1 voice.

Last updated by Dražen 1 month, 2 weeks ago.

Assisted by: Dražen.

Author Posts
January 17, 2025 at 2:45 pm #16606167

eleniD

Background of the issue:
I have created some donation forms in Greek (default language) using GiveWP and they are displayed on a page created with Elementor using the GiveWP Form Grid widget. I want to translate these forms into English and display the English version on the English version of the page. I am using WPML to translate my website.

Symptoms:
I can't see any way to translate a donation form.

Questions:
How can I translate donation forms created with GiveWP using WPML?
Is there a specific process to follow for translating GiveWP forms with WPML?

January 18, 2025 at 7:00 am #16608707

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me try to help with the issue quickly.

Please refer to the instructions here hidden link that explains how you can translate the Forms. Could you give this a try and let me know how it goes?

January 20, 2025 at 4:07 pm #16614613

eleniD

Hello Kor,

I have seen this doc but it's not providing any useful instructions.
I have a list of forms that are created in Greek and I need to translate them in English. According to the link you provided (if I understand what it says) I need to create the english forms from scratch. Am I understanding this correctly?

January 22, 2025 at 7:04 am #16621238

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

yes, that is correct you need to create a new form and configure it manually for 2nd language.

Please follow the guide from GiveWP:

- hidden link

Please note there is a known issue waiting for author fix:

- https://wpml.org/errata/give-donation-fatal-error-when-trying-to-update-or-translate-a-form/

Regards,
Drazen