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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed to update WPML on a new domain and edit the site key after moving their installation from redfoxlotto.eu to redfoxlotto.org.
Solution:
1. We instructed the client to create a new key by visiting https://wpml.org/account/sites.
2. We guided the client to add the new key by navigating to Plugins > Add new > Commercial, then un-registering WPML from the old key and re-registering WPML with the new key.

If this solution does not apply to your situation because it might be outdated or not relevant to your case, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 8 months, 2 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
March 30, 2024 at 2:07 pm #15466304

juergenS-23

We set this up on redfoxlotto.eu, using one site key.
Now we have moved this installation to redfoxlotto.org, but we need to update WPML on that site, and edit the site key.
How do we do that?

March 30, 2024 at 9:11 pm #15466854

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

You can create a new key from here:
https://wpml.org/account/sites

Also, you can add the new key from Plugins > Add new > Commercial (UN-register WPML from the old key, RE-register WPML with the new key).

I hope that you will find this information helpful. 🙂

Please let me know how things go.

Mihai Apetrei