Wooocommerce shop url

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with the WooCommerce shop page link not translating and reverting to the default language when switching to Chinese, it might be due to the menu not being synced correctly.
Solution:
We recommend following these steps:
1. Navigate to Appearance > Menus and select the menu assigned to the header.
2. In the menu, ensure the Shop page is selected from the Pages section, not added as a custom link.
3. Save the menu.
4. Go to WPML > WP Menu Sync and synchronize the menu. You can follow this guide for detailed instructions: Translating Menus.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Tagged: Documentation request, WCML

This topic contains 2 replies, has 2 voices.

Last updated by Prosenjit Barman 1 week ago.

Assisted by: Prosenjit Barman.

Author	Posts
November 1, 2024 at 3:41 am #16353730
yukiS-2	Background of the issue: I want the WooCommerce shop page link to be translated on my site hidden link. Symptoms: The WooCommerce shop page link remains in the default language and does not translate. Questions: How can I translate the WooCommerce shop page link using WPML?
November 1, 2024 at 3:42 am #16353734
yukiS-2	It happen when I change to chinese, then click again on shop page link on header or footer it will link back to default language. Kindly assist.
November 1, 2024 at 8:34 am #16354291
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I understand the issue you’re experiencing. It seems the menu hasn’t been synced correctly, which is why the translated version is still pointing to the default shop page URL. Please try the following steps to see if they help resolve the issue: 1. Go to "Appearance > Menus" and select the menu assigned to the header. 2. In the menu, check the Shop page and ensure it’s selected from the "Pages" section in the sidebar, rather than added as a custom link. 3. Save the menu. 4. Go to "WPML > WP Menu Sync" and synchronize the menu by following this guide: https://wpml.org/documentation/getting-started-guide/translating-menus/#easiest-wpml-automatic-menu-creation The issue should be solved after synchronizing the menu properly! If you need further assistance in this matter, feel free to let me know. I'll be happy to help. Best regards, Prosenjit

yukiS-2 confirmed that the issue was resolved on 2024-11-04 13:21:42.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.