Background of the issue:
I am experiencing an issue with my WooCommerce website after translating it using WPML. Specifically, on the translated checkout page, dynamic content does not update properly. I have enabled the "Store a language cookie to support language filtering for AJAX" option, cleared all caches, and deactivated all non-essential plugins to rule out conflicts. Unfortunately, none of these actions resolved the problem.
Symptoms:
On the translated checkout page, dynamic content such as the total amount does not refresh when a customer selects a different payment method or changes the shipping address.
Questions:
Could you please provide guidance on how to fix this issue?
I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
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