Configuration page is blank

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Supporter timezone: America/New_York (GMT-05:00)

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Assisted by: Lauren.

Author	Posts
February 26, 2025 at 5:33 pm #16752498
ibrahimI-7	Background of the issue: I'm trying to configure WPML on my website, but the configuration page is blank. The site I'm having an issue with is using the Astra theme, while the other one where it works is using Kadence. I increased the memory limit as indicated. Symptoms: The configuration page for WPML is blank on the site using the Astra theme. Questions: Why is the WPML configuration page blank on my site using the Astra theme? Does the theme affect the WPML configuration page display? How to solve this issue?
February 26, 2025 at 6:05 pm #16752747
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00)	Please let me know when your staging site is set up for testing, and if the issue is still happening with minimal settings. I have marked the next reply as private so that you can use the secure fields to send credentials if the issue still persists.
February 27, 2025 at 10:59 am #16755360
ibrahimI-7	Hi Lauren, Can we get back to where we were yesterday?
February 27, 2025 at 10:27 pm #16758440
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00)	Yes, please let me know when your staging site is set up for testing, and if the issue is still happening with minimal settings. I have marked the next reply as private so that you can use the secure fields to send credentials if the issue still persists.