Credits missing

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Tagged: ATE

This topic contains 2 replies, has 2 voices.

Assisted by: Noman.

Author	Posts
March 24, 2023 at 6:42 pm #13326113
alanaP-2	Hello How do we recover unused translation credits from a site after making it connected to another site? We want these 7096 credits moved to the Credits available
March 26, 2023 at 5:29 am #13330719
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. I checked your account details, removed the 7096 credits from the hidden link site, and assigned them to your wpml.org account. Could you please check and confirm? Thank you for your cooperation and patience
March 28, 2023 at 6:27 pm #13352169
alanaP-2	Credits are now available for us to use on the connected websites. My issue is resolved now. Thank you!