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Supporter timezone: Europe/Vienna (GMT+02:00)

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This topic contains 4 replies, has 1 voice.

Last updated by Bigul 5 hours, 25 minutes ago.

Assisted by: Bigul.

Author Posts
March 27, 2025 at 11:26 pm #16870605

dominikN-6

Background of the issue:
I'm trying to find a place where I can translate WPForms 'Add/Remove' Repeater labels on my site hidden link.

Symptoms:
I am unable to locate where to translate the 'Add/Remove' Repeater labels in WPForms.

Questions:
How can I translate the 'Add/Remove' Repeater labels in WPForms using WPML?

March 28, 2025 at 9:32 pm #16874675

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Here’s how to translate forms using WPML: https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/

Make sure to install and activate the following plugins:
- WPML
- WPML String Translation
- WPForms or WPForms Lite
- WPForms Multilingual

Please be aware of this known issue: https://wpml.org/errata/wpforms-incorrect-field-labels-and-email-notification-issue-with-repeater-fields/

If this is still the issue, please provide screenshots showing the problem.

I've enabled debug information for this support ticket. Please refer to this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/

March 30, 2025 at 9:27 pm #16877140

dominikN-6

Hello Andrey,
thanks for your message. The issue is we have a form on hidden link (on every language), which contains WPForm with Repeater. This repeater has two labels (one for adding new row, second for removing extra rows), but these labels are not translatable. (Or at least I haven't found where it is). Now, there is "+ přidat vůz" for adding new row and we need different copy for this labels.
Thank you and have a great evening.

April 1, 2025 at 3:51 am #16881272

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Please check that you can find the Field Labels for translation in WPML>>Translation Management>>Other texts (Strings) section or WPML>>String Translation, as described in the following doc.

https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/#text-not-translating

If not, please enable the Auto-registration option after a site backup in WPML>>String Translation (refer to the attached image) and update the WPForm (the one with repeater fields) after a minor edit in the contents. Then, clear all types of caches and visit the form in the frontend and check if there is any difference in the results.

--
Thanks!

Bigul

2025-04-01_09h20_15.png
April 1, 2025 at 10:51 am #16882428

dominikN-6

Hello Bigul,

I'm really sorry, but it seems I'm bit confused/lost :/
I can't find any place where I would be able to translate those labels. Please, see attached screenshots. I expected I can translate those within the translation UI, but these labels are not present there.
Would it be possible to schedule a quick call, so I can demo this for you?

Thank you very much and have a great day, zs.

translator-ui.png
form-fe.png
form-admin.png
April 1, 2025 at 3:55 pm #16883833

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. A couple of requests for tracking the issue.

1) Please check the attached image. Hope you are trying to translate the highlighted labels.

2) Please fill the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our privacy information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

--
Thanks!

Bigul

2025-04-01_21h23_23.png
April 2, 2025 at 8:55 am #16885965

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates and login information. I can replicate the issue on your site. It looks like a compatibility issue. The result is the same when I duplicate the form and try to translate it.

So one request. Can you please try to reproduce the issue in our Sandbox site with a fresh installation? Reproducing the bug in a fresh installation will help us a lot in debugging, and we can escalate the ticket directly to our developers. Thank you for your kind understanding.

Sandbox site URL: hidden link

Please try the following steps on the sandbox site and make sure the issue exists or not.

1) Configure WPML like your live site
2) Install WPForms
3) Create a simple form with repeater fields
4) Try to translate it using WPML Advanced Translation Editor (Because of sandbox site Automatic Translation enabling is not required)

--
Thanks!

Bigul

April 2, 2025 at 11:55 am #16886747

dominikN-6

Hello,

I've done requested, but I guess I need to have also WPForms Multilangual plug-in, correct? And this needs to be done via FTP.

Let me know if there is anything else I can do. Thank you.

April 3, 2025 at 7:57 am #16890278

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates and for replicating the issue on the Sandbox site. I installed WPForms Multilingual and had a quick. The issue is existing.

So we will debug it further and get back to you as early as possible. Please wait.

--
Thanks!

Bigul

April 3, 2025 at 11:13 am #16891591

dominikN-6

Hello Bigul,
thank you for an update. Have a great day!

April 3, 2025 at 1:12 pm #16892526

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you. You are welcome. We will debug it further and get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

April 8, 2025 at 1:31 pm #16909666

dominikN-6

Hello everyone,

do we have any update on this? Thank you for letting me know and have a great day. Best regards!

April 9, 2025 at 9:12 am #16912088

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you. The ticket has already been escalated to our compatibility team. Our team is currently working on it, and we will get back to you as early as possible. Please wait.

--
Thanks!

Bigul