Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 8 months ago.

Author Posts
October 20, 2023 at 1:34 pm #14623917

c.m.j.D

Tell us what you are trying to do? I try to add credits - not possible

Is there any documentation that you are following? Your site tells me it is possible - it is not!

Is there a similar example that we can see? Look at my credits section - skinforskin.nl is missing - not possible to add credits

What is the link to your site? hidden link
(PS NOT the DEV.SKINFORSKIN.NL !!! this subdomain has to be REMOVED - also NOT POSSIBLE in your portal.....)
ALL credits from DEV.skinforskin.nl must go to skinforskin.nl

Image7.jpg
Image6.jpg
October 20, 2023 at 2:13 pm #14624331

c.m.j.D

This seems to be a dashboard problem on wpml.org

October 22, 2023 at 1:19 pm #14631043

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

It might be an issue with the registration key on the website, as you want to remove the credits from the DEV website please do that using the method below:

https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/#how-to-remove-credits-from-a-site

After that, you should see those credits added to wpml.org.

Then please re-register the live website using the method below: (translations will be there)

- Make sure that you are logged in wpml.org.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the "Unregister" link to unregister
- Click the "Register WPML" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.

Screenshot:

hidden link

For more information:

https://wpml.org/faq/install-wpml/#register

After that check and add the credits to the website using the following steps:

https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/

Thanks.

The topic ‘[Closed] I cannot use/add credits to this website. Big problem.’ is closed to new replies.