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This topic contains 2 replies, has 1 voice.

Last updated by Carlos Rojas 23 hours, 16 minutes ago.

Assisted by: Carlos Rojas.

Author Posts
July 1, 2025 at 5:47 am #17186473

exiliensoft

Background of the issue:
I uploaded the backup on the live site at hidden link.

Symptoms:
My site has lost the layout and design after uploading the backup.

Questions:
Why did my site lose its layout and design after uploading the backup?

July 1, 2025 at 5:48 am #17186475

exiliensoft

Why did my site lose its layout and design after uploading the backup?

July 1, 2025 at 6:02 am #17186491

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

The layout information is stored in the database, so the issue you're encountering is likely related to how the site was restored, rather than a problem with content translation.

To ensure a smooth migration process, I recommend using the Duplicator or All-in-One WP Migration plugins.

Best regards,
Carlos