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Supporter timezone: Europe/Madrid (GMT+01:00)

This topic contains 3 replies, has 0 voices.

Last updated by Marcel 23 hours, 2 minutes ago.

Assisted by: Marcel.

Author Posts
February 6, 2025 at 10:37 pm #16677481

markP-34

Background of the issue:
I am trying to add translation to my site hidden link using WPML.

Symptoms:
The translation is not saved when I click on the save button. Check this video (hidden link) to see the details: after i add the translation, I clicked on save button the line in front of translation is still grey and if i click complete then refresh the page, the translation is not saved, but if I did this a few times it will be saved but this is not the right way, please check

Questions:

February 7, 2025 at 4:48 pm #16680670

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hallo,

Sie können die Schaltfläche "Complete Translation" nur verwenden, wenn der Übersetzungsstatus 100 % erreicht hat. Der korrekte Weg, um ein Segment zu speichern, ist das "Disketten"-Symbol in der Symbolleiste.

Die Frage ist also, warum das Speichern über die Symbolleiste nicht funktioniert hat. Könnten Sie es bitte in einem Inkognito-Browserfenster ausprobieren? Auf diese Weise können wir sicherstellen, dass keine Browser-Erweiterungen das Verhalten beeinträchtigen.

Bitte lassen Sie mich wissen, ob es funktioniert.

Viele Grüße
Marcel

February 12, 2025 at 6:24 pm #16698613

markP-34

I still had to paste each entry in multiple times before it would save properly

February 13, 2025 at 5:10 pm #16703914

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Thanks for the info. I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen

Best Regards,
Marcel