Product Description not being translated

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	-
-	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	-

Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 0 replies, has 0 voices.

Author	Posts
March 28, 2025 at 6:25 am
matthewN-14	Background of the issue: I am trying to create a translation job for a product using WPML. I am using Bricks and in a Bricks template, I am using {post_content}. Symptoms: The translation job correctly pulls most fields, including custom fields, but it is not pulling in the product description when using both automatic and manual translation. Questions: Why is the product description not being pulled into the translation job? Is there a specific setting in Bricks or WPML that I need to adjust to include the product description?
March 28, 2025 at 6:53 am
March 29, 2025 at 12:08 am #16874743
matthewN-14	I've completed the updated and tested a new translation again, but it is still not translating the english product description
March 29, 2025 at 4:27 am #16874868
matthewN-14	I have implemented a work around, which is to use a custom field for the description. This is working, but i'd still like to find a solution.
March 31, 2025 at 4:21 am #16877329
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, To investigate this issue further, I’d like to replicate your site on my local environment for testing. Could you please provide the wp-content folder and a database backup of your site? I have enabled the private reply for you. Looking forward to your response. Thanks!